If you are not happy with your purchase please let us know within 24 hours of the pickup date by sending us an email to metrotown@originalcupcakes.com.
To be eligible for a credit or exchange we require the product to be returned within 24 hours of the pickup date along with proof of purchase. We will then determine if something went wrong with the product. If your return is approved, we will then issue a store credit or exchange the product. if you choose a credit it will be applied to your online store account. The credit must be used within 60 days of the issue.
We do not issue refunds.